Have you ever had an earth-shattering moment when something upsets you to the Nth degree? I suspect we have all encountered poor service that has made us see red. However I wonder how many of you have been left wondering what all the fuss was about the next morning…

Tracking on the parcel,
Said “It will arrive today,”
I couldn’t quite believe it
So quietly said ‘Houray!’
I tried again at 4pm
I spoke to a call centre
“I can confirm delivery,
Today we will present’er!”

By a quarter to five,
I was rather less certain, 
“Where is my parcel?”
“In the van behind the curtain!”
At a quarter past seven,
I was waiting by the road,
“Will now be out on Monday,
Driver couldn’t find your road!”

However on Saturday morning,
My temper had gone away,
I drove to a Luton depot,
And took my lost parcel right away. 
So if you find you’re angry, 
It’s less important than you think,
You wont give a damn about UPS,
Being worse than CityLink!

A note for my foreign readers: CityLink went out of business on Christmas Day. UPS has over a thousand complaints on the Internet. If there were an alternative and reliable delivery service then UPS would be consigned to history too. 

© Baldock Bard 2015
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